Privacy Policy
Your privacy matters to us. This policy explains how tavionexor handles
your personal information when you engage with our startup ecosystem
finance services.
Effective Date: January 15, 2025 | Last
Updated: January 15, 2025
Information We Collect
When you interact with tavionexor's financial services for startups, we
collect information that helps us provide better guidance for your
business journey. This includes details you share directly with us
and information we gather through your use of our platform.
Personal information includes your name, email address, phone
number, business details, and financial information relevant to our
advisory services. We also collect technical data like IP
addresses, browser types, and how you navigate our website to
improve your experience.
- Contact information when you reach out for consultations
- Business and financial data for our advisory services
- Website usage patterns and preferences
- Communication records from our interactions
- Payment information for our services
How We Use Your Information
Your information helps us deliver financial advisory services
tailored to the Australian startup ecosystem. We use what you share
to understand your business needs and provide relevant guidance on
funding, financial planning, and growth strategies.
We also use your data to communicate important updates about our
services, market insights that might benefit your startup, and
administrative matters related to your engagement with tavionexor.
Primary purposes include: Financial advisory
services, market analysis, business consultation, educational
content delivery, and maintaining our professional relationship
with you.
Data Protection and Security
We take data security seriously, especially given the sensitive
nature of financial information. Our systems use industry-standard
encryption, secure servers, and regular security audits to protect
your information from unauthorized access or breaches.
Access to your personal data is limited to team members who need it
for providing our services. We train our staff on privacy practices
and maintain strict confidentiality agreements.
| Security Measure | Description |
|---|---|
| Data Encryption | All sensitive information is encrypted both in transit and at rest |
| Access Controls | Role-based access with multi-factor authentication requirements |
| Regular Audits | Quarterly security reviews and vulnerability assessments |
| Backup Systems | Secure, encrypted backups with disaster recovery protocols |
Sharing and Disclosure
We don't sell your personal information to third parties. However,
we may share your data in specific circumstances necessary for our
service delivery or legal compliance within Australia's regulatory
framework.
- With trusted service providers who assist in our operations under strict confidentiality agreements
- When required by Australian law, court orders, or regulatory authorities
- With your explicit consent for specific business purposes
- In anonymized form for industry research that benefits the startup ecosystem
Any third-party partnerships we maintain are carefully vetted to
ensure they meet our privacy standards and comply with Australian
Privacy Principles.
Your Rights Under Australian Law
Under the Privacy Act 1988 and Australian Privacy Principles, you
have specific rights regarding your personal information. We
respect these rights and have processes in place to honor your
requests promptly.
You can request access to your personal information, ask for
corrections if something's inaccurate, or request deletion of your
data when our business relationship concludes. We'll respond to
these requests within 30 days.
- Access your personal information we hold
- Request corrections to inaccurate or outdated data
- Ask for deletion of your information when legally permissible
- Opt out of non-essential communications
- Request a copy of your data in a portable format
- Lodge complaints with the Office of the Australian Information Commissioner
Data Retention
We keep your information only as long as necessary for providing
our services and meeting legal obligations. For financial advisory
relationships, this typically means seven years from the end of our
engagement, in line with Australian business record-keeping
requirements.
Marketing communications data is retained until you unsubscribe or
request deletion. Website analytics data is anonymized after 24
months and used only for improving our platform.
Retention Schedule: Active client data during
engagement period, financial records for 7 years post-engagement,
marketing preferences until withdrawal, website analytics
anonymized after 24 months.
International Transfers
While we primarily operate within Australia, some of our technology
providers may process data overseas. When this occurs, we ensure
these transfers comply with Australian privacy law and provide
adequate protection for your information.
We use cloud services that may store data in regions with
equivalent privacy protections to Australia, including New Zealand,
Singapore, and the European Union. We avoid transferring data to
countries with weaker privacy frameworks unless absolutely
necessary and with additional safeguards.
Changes to This Policy
We review this privacy policy regularly and update it when our
practices change or new privacy laws take effect. When we make
significant changes, we'll notify you via email and post the
updated policy on our website with a new effective date.
Minor updates for clarity or legal compliance may be made without
individual notification, but we'll always maintain the current
version here with clear date stamps so you know when changes
occurred.
Privacy Questions and Requests
If you have questions about this privacy policy or want to exercise
your privacy rights, our team is here to help. We aim to respond to
all privacy inquiries within 5 business days.
- Email: contact@tavionexor.com
- Phone: +61 2 9267 8030
- Mail: 37 Ben Blakeney St, Bonner ACT 2914, Australia
- Privacy Officer: Available Monday to Friday, 9 AM to 5 PM AEDT